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| What do .com, .net and .org stand for? |
.Com represents
companies or for profit organizations, it is also the
most common extension for domain names. Most personal
web sites also use this extension
.Net generally represents Internet Service
Providers and other organizations
.Org represents non-profit organizations
or groups
.Info stands for information and is generally
for information type sites but not limited to
that type
.Biz domains are used for businesses'
sites
.US stands for United States and can be
used for any type of site
.WS means 'website' and can be used for
many different types of websites
Though these are general guidelines, you may
use any of these extensions when registering
a domain name. If you want to make sure no one
else can benefit from your domain name, it's
a good idea to register all variations of your
domain name.
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| Confused by the terminology you hear people
using? Read below for easy-to-understand explanations
of the most commonly-used terms. |
Administrative
Contact: The administrative contact is an individual
authorized to interact with the registrar on behalf
of the domain name registrant. The administrative contact
should be able to answer non-technical questions about
the domain name's registration and the domain name
registrant. It is strongly recommended that the administrative
contact be the registrant or someone from the registrant's
organization.
Billing Contact: The billing contact is
the person designated to receive the invoice
for domain name registration and re-registration
fees. The billing contact should be in a position
to ensure prompt payment of fees.
Browser: A program which allows a person
to read hypertext. The browser gives some means
of viewing the contents of pages and of navigating
from one page to another.
ccTLD: Country code Top Level Domain.
Also referred to as non-US ISO country codes.
TLDs in domain names which reflect a specific
country, such as .co.uk (United Kingdom), .co.jp
(Japan), .com.tw (Taiwan), et cetera. If you
are interested in such a name, you should check
out this list of domain name registries around
the world: http://www.norid.no/domreg.html.
DNS: A distributed database of information
that is used to translate domain names, which
are easy for humans to remember and use, into
Internet Protocol (IP) numbers, which are what
computers need to find each other on the Internet.
People working on computers around the globe
maintain their specific portion of this database,
and the data held in each portion of the database
is made available to all computers and users
on the Internet. The DNS comprises computers,
data files, software, and people working together.
Domain Name: In short, a domain name is
nothing more than an alias for a numeric web
address. Each web site on the internet has a
numeric address that functions like coordinates
on a map. Instead of pointing to a geographic
location on earth, these numeric addresses, called
IP addresses, point to a geographical location
on the Internet. Computers have no problems with
locating and remembering numeric addresses. In
contrast, most humans have trouble remembering
long, complicated sequences of numbers. So, to
make surfing the web easier, the domain name
system was invented. This system allows people
to use easy to remember names for web sites instead
of those number sequences.
Fully-qualified domain name: A fully-qualified
domain name (FQDN) is that portion of an Internet
Uniform Resource Locator (URL) that fully identifies
the server program that an Internet request is
addressed to. The FQDN includes the top-level
domain name, the second-level domain name and
any other levels. An FQDN should be sufficient
to determine a unique Internet address for any
host on the Internet. The prefix "http://" added
to the fully-qualified domain name completes
the URL.
FTP: File Transfer Protocol. The Internet
engineering standard for transferring files from
one computer to another, i.e. from a web creator's
computer files to the virtual server or vice
versa. Such a transfer is made via a special
FTP software program such as WS_FTP or CuteFTP.
There are many Internet sites that have established
publicly accessible repositories of material
that can be obtained using FTP, by logging in
using the account name anonymous, thus these
sites are called anonymous ftp servers.
gTLD: Generic Top Level Domain. In the
US, gTLDs used to describe organizational and
political structures and are usually given three-letter
names. Over the past few years, a number of these
gTLDs have become "unrestricted", i.e. anyone
can register a domain in that gTLD. You do not
even have to reside in the US or be a business
entity. For domains outside the US, two-letter
ISO (International Organization For Standardization)
country codes are used.
HTML: Documents on the World Wide Web
are written in a simple "markup language" called
HTML, which stands for HyperText Markup Language.
HTML looks a lot like old-fashioned typesetting
code, where you surround a block of text with
codes that indicate how it should appear, additionally,
in HTML you can specify that a block of text,
or a word, is linked to another file on the Internet.
HTML files are meant to be viewed using a browser,
such as Netscape or Internet Explorer.
HTTP: HyperText Transfer Protocol. The
protocol for moving hypertext files across the
Internet. Requires a HTTP client program on one
end, and an HTTP server program on the other
end. HTTP is the most important protocol used
in the World Wide Web (WWW).
Hypertext: Term coined by Ted Nelson around
1965 for a collection of documents containing
cross-references or "links" which, with the aid
of an interactive browser program, allow the
reader to move easily from one document to another.
IANA (Internet Assigned Numbers Authority): The
function that currently oversees registration
for various Internet Protocol parameters, such
as port numbers, protocol and enterprise numbers,
options, codes, and types. The IANA function
is currently located at the Information Sciences
Institute at the University of Southern California
in Marina del Rey, CA.
ICANN: Internet Corporation for Assigned
Names and Numbers. ICANN is the new non-profit
corporation that is assuming responsibility from
the U.S. Government for coordinating certain
Internet technical functions, including the management
of Internet domain name system. More information
about ICANN can be found at their web site, which
is posted at: http://www.icann.org.
InterNIC (http://www.internic.net/): The
InterNIC is a concept for an integrated network
information center that was developed by several
companies, including Network Solutions, in cooperation
with the U.S. Government. Currently, the term "InterNIC" is
being used in conjunction with a neutral, stand
alone web page (located at http://www.internic.net)
that is established for the purpose of providing
the public with information regarding Internet
domain name registration. InterNIC is a registered
service mark of the U.S. Department of Commerce.
IP Address: Every machine that is on the
Internet has a unique IP number - if a machine
does not have an IP number, it is not really
on the Internet. Most machines also have one
or more Domain Names that are easier for people
to remember IP addresses are numerical, often
32-bit addresses that are expressed as four numbers
between 0 and 255, separated by periods, for
example: 216.168.224.69 For more information,
HowStuffWorks.com has an easy to comprehend article
on How IP Addresses Work as a part of its larger
article on How Domain Name Servers Work.
ISP (Internet Service Provider): Internet
Service Provider. While rather a generic term,
ISP generally refers to a person, organization,
or company that allows its users access to the
Internet. In addition to Internet access, many
ISPs provide other services such as web hosting,
DNS and other services.
Nameserver: Sometimes called a "host".
A computer (server) that has both the software
and the data (zone files) needed to resolve domain
names to Internet Protocol (IP) numbers. Domain
names must be programmed into a minimum of two
nameservers hosted on separate networks.
NIC: Generally, any office that handles
information for a network. The most famous of
these on the Internet is the InterNIC, which
is where new domain names are registered.
Parking: When a registered domain is parked,
the domain is reserved but remains inactive.
A temporary Web page is displayed until the site
is unparked — or activated. Domain name parking
is often used by registrants who do not yet have
a hosting provider or who haven't yet built a
site for the domain.
Registrant: The individual or organization
that registers a specific domain name. This individual
or organization holds the right to use that specific
domain name for a specified period of time, provided
certain conditions are met and the registration
(NIC) fees are paid. This person or organization
is the "legal entity" bound by the terms of all
applicable domain registration Service Agreements.
Registrar: An entity with a direct contractual
relationship with, and special access to, a registry,
that inserts records on behalf of others.
Registry: A database associating DNS information
with some person, legal entity, operational entity,
or other referent.
Restricted top-level domain name (rTLD): A
top-level domain, such as .biz, .gov, .museum,
.name, and .pro, that is only available to registrants
who meet certain criteria.
Root: The top of the Domain Name System
hierarchy. Often referred to as the "dot."
Second-Level Domain: In the Domain Name
System, the next lower level of the hierarchy
underneath the top level domains. In a domain
name, that portion of the domain name that appears
immediately to the left of the top-level domain.
For example, the domainsforbeginners in domainsforbeginners.com.
Second-Level Domains are the focus of domain
speculators and have been the root of a good
portion of internet name disputes on the internet.
It's important that your second-level domain
does not infringe upon the registered trademark
of another entity.
Server: A computer, or a software package,
that provides a specific kind of service to client
software running on other computers. The term
can refer to a particular piece of software,
such as a WWW server, or to the machine on which
the software is running, e.g. Our mail server
is down today, that's why e-mail isn't getting
out. A single server machine could have several
different server software packages running on
it, thus providing many different servers to
clients on the network.
Technical Contact: The technical contact
is the person or organization who maintains the
primary domain name server. When you register
your domain name with us, we provide our primary
nameserver automatically and assume the role
of Technical Contact. The technical contact should
be able to answer technical questions about the
domain name's primary domain name server and
work with technically-oriented people in other
domains to solve technical problems that affect
the domain name.
TLD: Top Level Domain. In the Domain Name
System (DNS), the highest level of the hierarchy
after the root. In a domain name, that portion
of the domain name that appears furthest to the
right. For example, the com in domainsforbeginners.com.
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URL: Uniform Resource Locator. An internet "address".
A draft standard for specifying the location
of an object on the Internet, such as a file
or a newsgroup. They are used in HTML documents
to specify the target of a hyperlink which is
often another HTML document (possibly stored
on another computer).
Examples of URLs:
- http://www.cnn.com
- http://www.google.com
- http://go_daddy.hottestreseller.com
The first part of the URL, before the colon (often
http), specifies the access method. The part
of the URL after the colon is interpreted specific
to the access method.
URL Forwarding: URL Redirection or Website
Redirection. In short, when the user types in
one address (URL) for a web site and is then
redirected to a site, often on a different server
than the domain. Often the URL name entered will
be short, easy to remember URL while the destination
page is actually defined by a much longer, harder
to remember URL. It occurs when a Web server
tells the client browser to obtain a certain
requested page from a different location. The
new URL may be on the same server or a different
one and may itself be subject to redirection.
The user is normally unaware of this process
except that it may introduce extra delay while
the browser sends the new request and the browser
will usually (although not always) display the
new URL rather than the one the user originally
requested.
Virtual host: Also called an IPP. In order
to establish a full-time presence on the internet,
one needs to have computers that are connected
continuously to the Internet. Special hardware
and software are needed as well as constant maintenance
of a full-time high speed connection to the internet.
A virtual host provides services to relieve its
hosted customers from the burden of dedicating
costly hardware/software and valuable human resources
to its web presence effort. Because the electronic
frontage (or website) actually resides on the
IPP's computers, and not that of the entity,
it's virtual. This is where the name "virtual
host" comes from.
Web Page: Simply, a block of information
running on a world-wide server process identified
by a specific URL. Such pages are most often
written in HTML. It is also possible for a server
to create a dynamic web page via special scripts.
Web Site: Simply put, a block of information
running on a world-wide server process. A web
site may or may not of a group of pages related
to one another, and is identified by its Second-Level
Domain.
WhoIs: A searchable database maintained
by the registrar, which contains information
about networks, networking organizations, domain
names, and the contacts associated with them
for respective domains. Also, the set of rules
that describes the application used to access
the database. This site uses fasterWhoIs, an
advanced engine that quickly searches all registrars'
databases for domain name availability.
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| I want to modify the prices that I offer
for each domain name that can be registered/transferred
on my Reseller storefront. Where can I do this? |
- Login to your Private Label Admin page from here: http://www.resellercontrolcenter.com/login.aspx
- Click on Product Pricing from the Products & Pricing
menu.
- Click the '+' symbol to open the pricing chart
on the domain you wish to modify.
- Then modify the prices for new registrations and
renewals.
- Click APPLY before moving on to the next domain.
- Choose the next domain extension (TLD) to modify
and make the changes as needed.
- The price changes will take effect immediately.
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| How do I modify the look and feel of my
Reseller storefront? |
Here are the directions so you can access the section
where customizations are made to your reseller site
or storefront.
- Login to the reseller admin section at: http://www.resellercontrolcenter.com/login.aspx
- Login.
- Choose the appropriate selection from
the "Design & Layout" menu.
- Make any changes and click APPLY.
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| How do I modify default name server(DNS)
information? |
- Click on "Product Offerings" from the "Products & Pricing" menu.
- First, modify the name servers under the "Hosting
Name Server" section.
- Note: If you are offering our Hosting
product then you cannot modify the default
hosting servers.
- Click "Apply".
- Update the "Parking Name Servers".
- Note: It is recommended
that you not modify these as all forwarding,
email and custom parked pages use our default
name servers.
- Click "Apply".
These changes will only affect domains registered
after you have completed the modifications. Any
domains already registered will not automatically
have their name servers modified. Your customers
may change the option for each domain name from
the default one you specify.
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| What payment methods does Internet's Hottest
Resellers accept? |
Currently,
Internet's Resellers only accepts credit cards for any
of the services we offer. We have streamlined our billing
process so we can give you the lowest prices for our
services.
Internet's Resellers accepts these major credit
cards:
- Visa
- Mastercard
- American Express
- Discover
- Paypal
- Online Check payments
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| How do I change the products I want to offer
on my Reseller storefront? |
- Login to https://www.resellercontrolcenter.com
- Choose Product Offerings from the Products & Pricing
menu
- From the next screen the products that you can
offer will be listed. Place a checkbox next to the
products you do wish to offer. Then click on SUBMIT.
The products you have chosen will be available immediately.
- The next step is to set the prices for these products.
Follow the directions below on how to set those prices.
- Click on SET OTHER PRODUCT PRICES.
- Set the price for each product that you are offering.
All of the prices listed are per year for each product
except Domain Transfer of Registration which is per
domain.
**Note: You
can only set the price between the Minimum
Sale Price and the Maximum Sale Price
listed for each product.
- Click on SUBMIT. The price change will take effect
immediately.
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| How do I change what domains (TLDs) can
be registered/transferred to my site? |
- http://www.resellercontrolcenter.com/login.aspx
- Login
- Once you are logged in choose Product Offerings
from the Products & Pricing menu.
- Click the checkbox next to the domain extensions
you want to offer.
- Click APPLY.
- Set the prices for the domain extensions you have
activated under the PRODUCT PRICING.
- The changes will take effect immediately after
APPLY is clicked.
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| How do I login to the administrative side
of my reseller site? |
Login
to the Reseller Control Center at: http://www.resellercontrolcenter.com/login.aspx.
From there you can:
- View New products and features
- Manage your web site where you can customize
the site, Set prices, product offerings,
manage name servers, etc.
- View reports of the domains registered
through your Reseller storefront
- View Sales statistics by date< marketing
new>
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| I lost my Reseller Control Center password.
What do I do? |
Please
visit the following page so you may have your Reseller
administrative password information sent to you by email:
http://www.resellercontrolcenter.com/extranet/password_recover.aspx
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| Who will be listed as the registrar on
any domain name registered at my site? |
We
have setup our Reseller service to list your company
as the registrar for most WHOIS searches. However,
we cannot control the information contained in any
WHOIS database, beyond our own, so Internet's Resellers
may be listed. We feel that this will not cause a conflict
among your customers. The technical difficulty of listing
your company in all the WHOIS databases is not feasible
at this time.
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| How long until a newly registered domain
name can be seen or used? |
Any
new domain name takes up to 48 hours to become registered
and fully effective on the internet. You will not
be able to publish or view your site, receive e-mails
or make use of your domain name until that time frame
has passed. That time frame is true for all registers
and just how the current domain name system works.
If you make any changes to your domain name such
as modify any of the contact information or more
importantly, modify the DNS or name servers attached
to your domain name it will be 48 hours before
you can see the changes on the internet.
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| I want to register a domain name that is
about to expire. |
You
may offer the Backordering service to your customers. Once
a domain is backordered, our system will check on the
status of that domain each day and attempt to register
it if that domain does become available. Only one person
can back order a domain from any of our reseller accounts.
If the domain is not released the backorder credit
can be setup for on another domain.
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| Does my customers' information on their
domain name have to be public? |
A
customer who registered a domain name with my Reseller
storefront can have their information listed on a WHOIS
search. Is there anyway to hide that information
from public view? The information listed on your domain
name has to be made publicly available per our agreement
with ICANN, the governing body of domain names. We
cannot hide that information from public view at this
time. As well false information cannot be entered as
that will violate the registration agreement and your
domain name registration will be terminated. That is
also by agreement with ICANN. However, as a reseller
you can certainly offer the Private Registration services
through your Reseller site. With this service it is
perfectly legal to use the proxy information that we
make available for you and your customers.
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| How do my customers unpark their domain
names? |
- Navigate to your Reseller storefront.
- Choose DOMAIN NAMES from the manage drop-down menu.
- Login with the current domain login information.
- Choose the domain name to modify
- Click on (click here to modify) next to NAME SERVER
INFORMATION.
- Enter the new name servers to be attached to that
domain.
- Click on SAVE CHANGES.
NOTE: Any changes to a domain name can take up
to 48 hours to take effect on the Internet.
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|
| Can a domain already registered to my customer
be sold to someone else? |
- Login to your Domain name management interface
- Choose the domain name you wish to transfer
- Click on CHANGE OWNER
- Click INITIATE NEW CHANGE
- Click the YES radio button and hit CONTINUE
- Enter the new Registrant INFO and then click CONTINUE
- View the Transfer of Ownership application and
click CONTINUE
- You will receive a confirmation screen on the next
step
- The new registrant will receive an email with the
process to complete the registration change. Once
they complete that information the domain will be
moved to their account.
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| Can my customers cancel a domain name registration? |
Yes,
they can perform this function from the "Manage Your
Domains" section from your Reseller storefront. This
is a permanent action and you cannot undo this action.
Unfortunately, there are no refunds for domain name registrations
that are cancelled for any reason.
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| When should my customers renew their domain
name? Will they be notified? |
Your
customers will be notified via email when the domain
name is about to expire and can then renew it from the
MANAGE MY DOMAINS section of your Reseller storefront.
They can always check the status of your domains and
when they will expire from this section as well.
Domain renewal emails are sent 90, 30, 15 and
5 days before a domain expires.
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| What happens if I choose not to renew my
reseller account? What happens to the domains and
other products? Do the customers lose their items,
etc? |
If
you do not renew within the reseller program, we move
all products and customer accounts from your reseller
account to another reseller site we have setup for just
such a purpose. Your customers will not lose any time
they have left on their domains and other products. As
well, those customers will be notified by email of where
to login for the future and their current login information
will be valid. No further commission will be earned once
your reseller site is deactivated.
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| How do I forward my existing domain to
my new reseller storefront? |
- Login to the account where the domain is located
that you wish to forward.
- Click on 'Manage Domains'.
- Click on the domain you wish to forward.
- Click on the orange 'Forward Domains' button above
the domain list.
- Paste the address of your reseller storefront in
the 'Forward To' box on the right hand side of the
page.
- Click on the green 'Save Changes button near the
bottom of the page.
- The forwarding will be setup within 15 minutes
of saving the setup. Please note, any new domain
can take up to 48 hours to show on the Internet so
that may delay the forwarding setup if applicable.
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| How can I buy a private domain registration? |
- Go to your Reseller storefront and select MANAGE
MY DOMAINS from the storefront.
- Log in using your domain login username and password.
- Select Domain Names you wish to add privacy.
- Check the domain record you wish to make
private.
- Click "Add Privacy", you'll be prompted to
create a Domains By Proxy Account and proceed
through the check out.
- In a matter of minutes, your information will now
be private and will not be accessible through a WHO-IS
lookup.
- You can transfer your existing domain name(s) to
your Reseller site. When the transfer process is
successful you can then convert your public registration
to a private one by following the steps above to
convert public names into private names.
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| How do I know if my tax form is on file
with Internet's Resellers? |
You
can check to see if your tax form is filed from within
the reseller control center. Login at: https://www.resellercontrolcenter.com/login.aspx
If your tax form is on file, you will see the
following text listed: Your tax information is
on file with Internet's Resellers.
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| I cannot login to the Reseller Control
Center What do I do? |
There
may be several reasons why you may not be able to login
to the reseller control center. You may have the wrong
login ID or password. To recover your password, please
access the Password Recovery page to have your password
sent to the email address on file. You will need to enter
your login name and full email address. If you do not
have the correct login name, please contact Internet's
Resellers directly at: (480) 505-8822 or Email: support@hottestreseller.com.
If you enter your login information, click the
'Login' button and the screen refreshes back
to the login page and erases your information,
there may be an issue with the 'cookie' setting
on your specific computer. If you are utilizing
Internet Explorer 6.0 please follow these directions
to set the cookie setting to an appropriate level.
- Open Internet Explorer.
- Click on TOOLS.
- Click on INTERNET OPTIONS.
- Click on PRIVACY.
- Change the SETTINGS level to LOW.
- Click APPLY and then OK.
- Attempt to login again.
Please check the 'Help' function of the browser
you are using if you are not utilizing
Internet Explorer 6. If you still cannot
login, please contact Wild West Domains
directly at the number or email address
listed above.
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